Her name was horrid to spell, embroidered with never-ending consonants making it an awfully long time to dictate it to anyone on the other end of the phone. Their patience would wear thin, and they would ring off for no apparent reason except the endless attempts to get the right letters. To an innocent observer, the whole process gave the sense of word scrabble over the phone, and for this reason, she decided to call herself Ana, even though that proved to be a hassle too.